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Career at GCO

Build India's most powerful local business growth platform

We are hiring passionate people for sales, marketing, technology, operations, onboarding, and support roles to build India's most powerful local business growth platform.
C-Suite

Leadership Team

1
Chief Executive Officer / CEO
Responsible for overall company direction, growth, strategy, execution, revenue, team leadership, and long-term success of GCO.
Responsibilities
  • Define overall business vision, mission, and growth strategy.
  • Manage all departments and ensure proper coordination.
  • Set company goals, revenue targets, and expansion plans.
  • Review performance of sales, technology, operations, marketing, finance, and support teams.
  • Make final decisions on pricing, partnerships, hiring, and product direction.
  • Build business expansion plans for city-wise, district-wise, state-wise, and national-level growth.
  • Monitor vendor acquisition, vendor retention, subscription revenue, and GCO coin usage.
  • Work with department heads to improve execution and team productivity.
  • Build strategic partnerships with brands, vendors, agencies, and service providers.
  • Ensure GCO becomes a trusted platform for vendors and customers.
Reports To: Board / Management
Manages: All department heads
2
Chief Operating Officer / COO
Responsible for daily business operations, field execution, employee productivity, vendor activation, and operational efficiency.
Responsibilities
  • Manage daily operations across sales, onboarding, support, vendor success, and field teams.
  • Ensure company processes are followed properly.
  • Track city-wise, area-wise, and region-wise business performance.
  • Coordinate between sales, onboarding, support, marketing, product, and finance teams.
  • Improve vendor onboarding, activation, support, and retention process.
  • Monitor employee attendance, field visits, reports, and target completion.
  • Create SOPs for sales, onboarding, support, vendor success, and operations.
  • Review rejected vendor reasons and suggest improvement plans.
  • Ensure smooth execution of GCO services in every active location.
  • Report operational performance to CEO / Management.
Reports To: CEO
Manages: Operations Manager, Regional Manager, Area Manager, Vendor Onboarding Team, Support Team, Vendor Success Team
3
Chief Technology Officer / CTO
Responsible for GCO's complete technology, app development, backend, website, security, scalability, and technical team management.
Responsibilities
  • Lead technology strategy for GCO customer app, vendor app, employee app, admin panel, and website.
  • Manage backend, frontend, mobile app, QA, DevOps, and UI/UX teams.
  • Plan technical architecture using Go/Golang, Flutter, AWS, database, APIs, and third-party integrations.
  • Ensure secure, scalable, and high-performance systems.
  • Manage integrations like payment gateway, WhatsApp Business API, Instagram, Facebook, email, AI tools, and analytics.
  • Review code quality, development timelines, and release planning.
  • Solve major technical issues and system failures.
  • Ensure regular testing, backups, monitoring, and security updates.
  • Build technology roadmap according to business needs.
  • Coordinate with product and operations teams for new feature development.
Reports To: CEO
Manages: Product Manager, Backend Developers, Flutter Developers, Frontend Developers, QA Testers, UI/UX Designers, DevOps Engineer
4
Head of Sales
Responsible for vendor acquisition, sales team management, revenue growth, market expansion, and sales strategy.
Responsibilities
  • Create sales strategy for vendor acquisition and subscription growth.
  • Set monthly sales targets for Regional Managers, Area Managers, BDEs, and Sales Executives.
  • Manage sales performance city-wise, area-wise, and region-wise.
  • Train sales teams on GCO pitch, pricing, product explanation, and objection handling.
  • Monitor daily field visits, leads, demos, conversions, and rejected vendors.
  • Improve sales pitch based on vendor feedback and market response.
  • Plan sales campaigns for onboarding new vendors.
  • Identify high-potential markets and business categories.
  • Coordinate with marketing, onboarding, and operations teams.
  • Report sales performance to CEO / COO.
Reports To: CEO / COO
Manages: Regional Manager, Area Manager, Sales Manager, Sales Executives, BDEs, Telecallers
5
Head of Marketing
Responsible for GCO brand growth, digital marketing, social media, vendor campaigns, lead generation, and promotional strategy.
Responsibilities
  • Create marketing strategy for GCO brand awareness and vendor growth.
  • Manage digital marketing, social media, content, graphics, and campaign teams.
  • Plan promotional campaigns for vendors using WhatsApp Business API, Instagram, Facebook, and other channels.
  • Manage GCO's social media presence and online reputation.
  • Create lead generation campaigns for sales teams.
  • Plan festival offers, city launch campaigns, and vendor promotional campaigns.
  • Track campaign performance and improve results.
  • Coordinate with sales and vendor success teams for campaign execution.
  • Maintain brand consistency across all platforms.
  • Report marketing performance to CEO / COO.
Reports To: CEO / COO
Manages: Digital Marketing Executive, Social Media Executive, Graphic Designer, Content Writer, Campaign Executive
6
Finance & Accounts Manager
Responsible for company billing, invoices, subscriptions, vendor payments, salary records, expenses, tax records, and financial reporting.
Responsibilities
  • Manage vendor payments, subscription fees, setup fees, and GCO coin purchases.
  • Generate and maintain invoices and payment records.
  • Track pending payments and coordinate with sales/support teams for collection.
  • Manage company expenses, salary records, and financial reports.
  • Maintain GST, tax, and accounting records.
  • Prepare monthly revenue, expense, and profit/loss reports.
  • Support refund, billing, and payment issue resolution.
  • Monitor payment gateway settlements.
  • Coordinate with CA/accounting consultants if required.
  • Report financial status to CEO / Management.
Reports To: CEO / COO
Manages: Finance Executive, Accounts Executive, Billing Executive
7
HR Manager
Responsible for hiring, employee onboarding, HR policies, attendance, payroll coordination, employee records, and team management support.
Responsibilities
  • Plan hiring according to department requirements.
  • Post job openings on the GCO career page and job portals.
  • Screen resumes and schedule interviews.
  • Manage joining formalities and employee documentation.
  • Maintain employee records, attendance, leaves, and HR policies.
  • Coordinate salary and payroll details with finance team.
  • Support employee training and onboarding.
  • Handle employee concerns and basic HR issues.
  • Track employee performance with department heads.
  • Build a positive company culture.
Reports To: CEO / COO
Manages: HR Executive, Recruiter, Admin Executive
Department

Sales & Business Development

8
Regional Manager
Responsible for managing GCO business growth across a region, city, district, zone, or state.
Responsibilities
  • Manage multiple Area Managers.
  • Create regional sales and expansion strategy.
  • Set monthly targets for vendor acquisition, subscriptions, renewals, and GCO coin usage.
  • Monitor area-wise performance and identify weak markets.
  • Review daily and weekly reports from Area Managers.
  • Conduct training sessions for Area Managers and sales teams.
  • Handle large vendors, premium businesses, franchise partners, and strategic partnerships.
  • Plan region-wise campaigns, launch offers, and promotional activities.
  • Coordinate with product, marketing, support, finance, and operations teams.
  • Track rejected vendors, competitor feedback, and pricing objections.
  • Improve sales pitch and pricing strategy based on market feedback.
  • Ensure vendor satisfaction and retention across the region.
  • Prepare monthly regional performance reports for management.
Reports To: Head of Sales / COO
Manages: Area Managers, Senior Sales Executives, Regional Sales Team
9
Area Manager
Responsible for managing sales, onboarding, vendor growth, and field team performance in a specific area, market, town, or group of localities.
Responsibilities
  • Manage Sales Executives and BDEs in the assigned area.
  • Plan daily market visits and vendor acquisition targets.
  • Track vendor onboarding, activation, subscription, renewal, and payment status.
  • Monitor rejected vendors and collect rejection reasons.
  • Train field sales employees on pitch, pricing, objection handling, and product explanation.
  • Ensure vendors understand coupons, reward points, membership cards, stamp cards, offers, promotional cards, AI tools, and marketing tools.
  • Visit important vendors personally for closing deals.
  • Maintain area-wise daily, weekly, and monthly reports.
  • Coordinate with onboarding, support, marketing, and operations teams.
  • Ensure monthly revenue targets are achieved in the assigned area.
Reports To: Regional Manager / Head of Sales
Manages: Sales Executives, BDEs, Telecallers, Vendor Onboarding Executives assigned to area
10
Sales Manager
Responsible for managing a sales team, improving conversions, tracking targets, and helping field employees close vendor deals.
Responsibilities
  • Manage daily sales activities of assigned sales team.
  • Assign leads and markets to Sales Executives and BDEs.
  • Track daily calls, visits, demos, follow-ups, and conversions.
  • Train sales employees on GCO product features and pricing.
  • Help team members close important vendors.
  • Review rejected vendor reasons and improve objection handling.
  • Maintain sales reports and performance dashboards.
  • Ensure team achieves monthly sales and revenue targets.
  • Coordinate with Area Manager and onboarding team.
  • Maintain discipline and productivity in the sales team.
Reports To: Area Manager / Regional Manager
Manages: Sales Executives, BDEs, Telecallers
11
Business Development Executive / BDE
Responsible for finding new business opportunities, generating vendor leads, building relationships, and converting vendors into paid GCO subscribers.
Responsibilities
  • Identify potential vendors, shops, restaurants, salons, clinics, service providers, and local businesses.
  • Visit local markets and explain GCO services.
  • Pitch coupons, reward points, membership cards, stamp cards, offers, promotional cards, AI tools, and marketing tools.
  • Convert vendors into paid subscribers.
  • Collect vendor objections and feedback.
  • Maintain daily visit and conversion reports.
  • Follow up with interested vendors.
  • Coordinate with onboarding team after vendor signup.
  • Build long-term relationships with vendors.
  • Share market feedback with Area Manager.
  • Support local campaigns and promotional activities.
Reports To: Sales Manager / Area Manager
Manages: Not applicable
12
Sales Executive
Responsible for field sales, vendor visits, product explanation, demo, follow-up, and vendor subscription closing.
Responsibilities
  • Visit assigned local markets and vendors.
  • Explain GCO app benefits and subscription plans.
  • Give product demo to vendors.
  • Explain coupons, reward points, membership cards, stamp cards, offers, promotional cards, AI Assistant, and marketing tools.
  • Collect vendor details and required documents.
  • Close new vendor subscriptions.
  • Follow up with interested and pending vendors.
  • Update lead status and daily reports.
  • Share rejected vendor reasons with manager.
  • Coordinate with onboarding executive for vendor activation.
Reports To: Sales Manager / Area Manager
Manages: Not applicable
13
Telecaller / Inside Sales Executive
Responsible for calling vendors, generating leads, explaining GCO services, scheduling demos, and supporting the sales team.
Responsibilities
  • Call local businesses and explain GCO services.
  • Generate vendor leads through calling.
  • Schedule demos or field visits for sales team.
  • Follow up with interested vendors.
  • Handle initial vendor objections.
  • Update lead status in CRM or Excel.
  • Maintain daily calling and follow-up reports.
  • Share qualified leads with Sales Executives or BDEs.
  • Call inactive vendors for renewal or reactivation.
  • Support campaigns and promotional calling.
Reports To: Sales Manager / Area Manager
Manages: Not applicable
Department

Operations, Onboarding & Vendor Success

14
Operations Manager
Responsible for managing daily business operations, employee reporting, field execution, vendor onboarding, and internal process management.
Responsibilities
  • Track sales, onboarding, support, and vendor activation.
  • Manage daily employee tasks and reports.
  • Monitor vendor registration, rejected vendors, and follow-ups.
  • Create monthly performance reports.
  • Improve internal processes and SOPs.
  • Coordinate between sales, support, marketing, finance, and product teams.
  • Ensure targets and service quality are maintained.
  • Monitor city-wise and area-wise operational performance.
  • Review team productivity and pending work.
  • Report operational updates to COO / CEO.
Reports To: COO
Manages: Onboarding Executive, Support Executive, Vendor Success Executive, Data Entry Executive
15
Vendor Onboarding Manager
Responsible for managing vendor onboarding process and ensuring new vendors are properly activated on GCO.
Responsibilities
  • Manage vendor onboarding team.
  • Track onboarding status of all new vendors.
  • Ensure vendor profile, logo, images, offers, contact details, and business information are properly added.
  • Train onboarding executives on GCO product setup.
  • Coordinate with sales team for newly closed vendors.
  • Ensure vendors understand how to use GCO vendor app.
  • Monitor pending vendor documents and incomplete profiles.
  • Maintain onboarding reports.
  • Improve onboarding process and vendor training material.
  • Report onboarding performance to Operations Manager.
Reports To: Operations Manager / COO
Manages: Vendor Onboarding Executives
16
Vendor Onboarding Executive
Responsible for helping new vendors complete setup and start using GCO smoothly.
Responsibilities
  • Collect vendor business details, logo, images, offers, contact details, and business category.
  • Help vendors activate their GCO account.
  • Explain how to create coupons, reward points, membership cards, stamp cards, and promotional offers.
  • Train vendors on using the GCO vendor app.
  • Ensure vendor profile is complete and correct.
  • Coordinate with design, support, and marketing teams if required.
  • Track onboarding status and pending vendor documents.
  • Help vendors create their first offer or campaign.
  • Explain subscription, GCO coins, and marketing tools.
  • Update onboarding report daily.
Reports To: Vendor Onboarding Manager / Area Manager
Manages: Not applicable
17
Vendor Success Manager
Responsible for helping active vendors get value from GCO, improve usage, increase renewals, and reduce cancellations.
Responsibilities
  • Manage vendor success and retention strategy.
  • Regularly review active vendor performance.
  • Help vendors create better offers and campaigns.
  • Increase usage of coupons, rewards, membership cards, stamp cards, and marketing tools.
  • Reduce subscription cancellations.
  • Collect vendor feedback and success stories.
  • Suggest marketing plans based on vendor category.
  • Encourage vendors to recharge GCO coins for AI and marketing services.
  • Monitor vendor renewal and satisfaction.
  • Report retention and vendor success performance to Operations Manager.
Reports To: Operations Manager / COO
Manages: Vendor Success Executives
18
Vendor Success Executive
Responsible for maintaining relationships with active vendors and helping them use GCO regularly.
Responsibilities
  • Follow up with active vendors regularly.
  • Help vendors create new offers, coupons, reward points, membership cards, and stamp cards.
  • Explain campaign options using WhatsApp, Instagram, and Facebook.
  • Support vendors in using GCO AI Assistant and marketing tools.
  • Remind vendors about subscription renewals.
  • Collect vendor feedback and improvement suggestions.
  • Identify inactive vendors and help reactivate them.
  • Share vendor issues with support or product team.
  • Maintain vendor follow-up reports.
  • Support vendor retention and upselling of GCO coins.
Reports To: Vendor Success Manager / Operations Manager
Manages: Not applicable
19
Customer Support Manager
Responsible for managing vendor and customer support operations and ensuring fast issue resolution.
Responsibilities
  • Manage customer support executives.
  • Monitor support tickets, calls, WhatsApp messages, and emails.
  • Ensure vendor and customer issues are resolved on time.
  • Create support process and escalation system.
  • Track common issues and report them to product/technology team.
  • Train support team on GCO features.
  • Maintain support quality and response time.
  • Prepare weekly support issue reports.
  • Coordinate with sales, onboarding, finance, and tech teams.
  • Improve customer satisfaction.
Reports To: Operations Manager / COO
Manages: Customer Support Executives
20
Customer Support Executive
Responsible for handling vendor and customer queries related to the GCO platform.
Responsibilities
  • Answer calls, WhatsApp messages, emails, and app support requests.
  • Resolve vendor issues related to login, offers, coupons, payments, subscriptions, campaigns, and GCO coins.
  • Help users understand reward points, coupons, and membership benefits.
  • Escalate technical problems to development team.
  • Maintain support ticket records.
  • Follow up until the issue is resolved.
  • Collect common issues and suggest product improvements.
  • Support vendors during onboarding and campaign creation.
  • Handle complaints politely and professionally.
  • Update support reports daily.
Reports To: Customer Support Manager / Operations Manager
Manages: Not applicable
21
Data Entry / CRM Executive
Responsible for maintaining vendor, lead, campaign, employee reporting, and CRM data accurately.
Responsibilities
  • Enter vendor details, lead data, and follow-up status.
  • Maintain rejected vendor reason records.
  • Update sales and onboarding reports.
  • Manage coupon, offer, campaign, and vendor data if required.
  • Ensure data accuracy and avoid duplicate entries.
  • Support sales and operations teams with reports.
  • Maintain CRM, Excel, or Google Sheets records.
  • Track vendor payment, onboarding, and activation status.
  • Prepare daily and monthly data reports.
  • Keep records organized and updated.
Reports To: Operations Manager / Sales Manager
Manages: Not applicable
Department

Technology & Product

22
Product Manager
Responsible for planning GCO features, creating product requirements, managing product roadmap, and coordinating between business and technology teams.
Responsibilities
  • Define feature requirements for GCO modules.
  • Prioritize product roadmap according to business goals.
  • Convert business ideas into clear user stories.
  • Coordinate with developers, designers, sales, support, and operations teams.
  • Study vendor feedback and customer behavior.
  • Improve features based on real market needs.
  • Track feature delivery and quality.
  • Plan new modules for customer app, vendor app, employee app, website, and admin panel.
  • Create product documents, flowcharts, and acceptance criteria.
  • Report product progress to CTO / CEO.
Reports To: CTO / CEO
Manages: UI/UX Designer, QA coordination, product interns if any
23
Project Manager / Technical Project Manager
Responsible for managing development tasks, timelines, team coordination, sprint planning, and feature delivery.
Responsibilities
  • Manage daily development tasks and project timelines.
  • Assign work to developers, designers, QA, and DevOps team.
  • Track sprint progress and pending tasks.
  • Ensure features are delivered on time.
  • Coordinate between product, backend, frontend, mobile, QA, and operations teams.
  • Remove blockers for developers.
  • Maintain project management tools and documentation.
  • Conduct daily or weekly development meetings.
  • Track bugs, releases, and deployment status.
  • Report project progress to CTO / Product Manager.
Reports To: CTO / Product Manager
Manages: Developers, QA Testers, Designers for project execution
24
Backend Developer — Golang
Responsible for building and maintaining GCO backend APIs, database, business logic, integrations, security, and scalability.
Responsibilities
  • Develop backend APIs using Go/Golang.
  • Manage user, vendor, coupon, reward, membership, stamp card, subscription, wallet, payment, and marketing modules.
  • Integrate third-party services like WhatsApp Business API, payment gateways, Instagram, Facebook, email services, and AI tools.
  • Maintain database design and performance.
  • Build secure authentication and authorization.
  • Fix backend bugs and improve system performance.
  • Work on AWS deployment and scalability with DevOps team.
  • Write clean, maintainable, and scalable code.
  • Support app, website, and admin panel API requirements.
  • Maintain API documentation.
Reports To: CTO / Technical Project Manager
Manages: Not applicable
25
Flutter Developer / Mobile App Developer
Responsible for building and maintaining GCO mobile apps for customers, vendors, employees, and internal users.
Responsibilities
  • Develop mobile app features using Flutter and Dart.
  • Build customer app, vendor app, employee app, and admin-related mobile modules.
  • Integrate mobile app with backend APIs.
  • Create smooth UI for coupons, reward points, membership cards, stamp cards, offers, promotional cards, and marketing tools.
  • Fix app bugs and improve performance.
  • Handle push notifications, login, payment screens, campaign features, and app navigation.
  • Coordinate with backend and UI/UX teams.
  • Test app features before release.
  • Deploy apps to Play Store and App Store if required.
  • Maintain clean and reusable code.
Reports To: CTO / Technical Project Manager
Manages: Not applicable
26
Frontend Developer / Web Developer
Responsible for building and maintaining GCO website, admin panel, dashboard, landing pages, and career page.
Responsibilities
  • Develop GCO website pages such as Home, Pricing, About, Career, Contact, and Vendor pages.
  • Build admin dashboard UI.
  • Create responsive web pages for mobile, tablet, and desktop.
  • Integrate frontend with backend APIs.
  • Maintain vendor landing pages and marketing pages.
  • Improve page loading speed and user experience.
  • Work with designers to implement UI.
  • Fix frontend bugs and layout issues.
  • Maintain SEO-friendly website structure.
  • Support web-based internal tools.
Reports To: CTO / Technical Project Manager
Manages: Not applicable
27
UI/UX Designer
Responsible for designing simple, clean, and user-friendly screens for GCO apps, website, admin panel, and dashboards.
Responsibilities
  • Design app screens for customer, vendor, employee, and admin users.
  • Create user flows for coupons, rewards, membership cards, stamp cards, offers, and marketing campaigns.
  • Improve app usability for non-technical vendors.
  • Create wireframes, prototypes, and design systems.
  • Work with developers to ensure proper design implementation.
  • Collect feedback and improve UI/UX.
  • Design website pages and landing page layouts.
  • Maintain brand consistency across app and website.
  • Create simple designs suitable for local business users.
  • Support product team with feature flows.
Reports To: Product Manager / CTO
Manages: Not applicable
28
QA Tester / Software Tester
Responsible for testing GCO apps, website, admin panel, APIs, payment flows, and all important user journeys before release.
Responsibilities
  • Test mobile apps, web dashboards, and backend flows.
  • Check coupons, reward points, membership cards, stamp cards, offers, payments, subscriptions, login, and marketing tools.
  • Report bugs clearly to developers.
  • Perform manual testing before every release.
  • Test vendor, customer, employee, and admin user flows.
  • Verify bug fixes.
  • Maintain test cases and release checklists.
  • Test different devices, browsers, and screen sizes.
  • Check payment, invoice, notification, and subscription flows.
  • Ensure quality before production release.
Reports To: Technical Project Manager / CTO
Manages: Not applicable
29
DevOps / AWS Engineer
Responsible for deployment, server infrastructure, cloud management, security, backup, monitoring, and system performance.
Responsibilities
  • Deploy backend services on AWS.
  • Manage servers, databases, storage, and monitoring.
  • Set up CI/CD pipelines.
  • Maintain backup and recovery systems.
  • Monitor application uptime and performance.
  • Improve scalability and security.
  • Manage domain, SSL, logs, and cloud cost optimization.
  • Support database backup and restore processes.
  • Handle production deployment and rollback if needed.
  • Coordinate with backend team for server-side issues.
Reports To: CTO
Manages: Not applicable
Department

Marketing & Creative

30
Digital Marketing Manager
Responsible for managing digital campaigns, paid ads, lead generation, vendor marketing, and online growth.
Responsibilities
  • Plan and manage digital marketing campaigns for GCO.
  • Generate leads for sales team through online campaigns.
  • Manage vendor promotional campaigns using WhatsApp Business API, Instagram, Facebook, and other platforms.
  • Plan paid ads and track campaign performance.
  • Create campaign strategy for vendor offers, coupons, and rewards.
  • Coordinate with social media, content, and design teams.
  • Analyze campaign data and improve results.
  • Plan city-wise and category-wise marketing campaigns.
  • Manage vendor marketing packages using GCO coins.
  • Report marketing performance to Head of Marketing.
Reports To: Head of Marketing
Manages: Digital Marketing Executives, Campaign Executives
31
Digital Marketing Executive
Responsible for executing digital marketing campaigns for GCO and vendors.
Responsibilities
  • Create and manage social media campaigns for GCO.
  • Help vendors with promotional campaigns using WhatsApp Business API, Instagram, and Facebook.
  • Plan marketing campaigns for vendor offers, coupons, and reward programs.
  • Create captions, ad copy, and campaign ideas.
  • Monitor campaign performance.
  • Work with design and content team for social media posts.
  • Suggest vendor-specific marketing strategies.
  • Support lead generation campaigns.
  • Track campaign reports and results.
  • Coordinate with sales and vendor success teams.
Reports To: Digital Marketing Manager / Head of Marketing
Manages: Not applicable
32
Social Media Manager
Responsible for managing GCO's social media presence, content calendar, engagement, and brand image.
Responsibilities
  • Plan monthly social media calendar.
  • Manage Instagram, Facebook, LinkedIn, and other social platforms.
  • Create ideas for posts, reels, stories, and campaigns.
  • Monitor comments, messages, and engagement.
  • Maintain brand tone and visual consistency.
  • Coordinate with graphic designer and content writer.
  • Track follower growth, reach, and engagement.
  • Plan festival, offer, and vendor promotion content.
  • Research market trends and content ideas.
  • Report social media performance to Head of Marketing.
Reports To: Head of Marketing
Manages: Social Media Executives, Content Creators
33
Social Media Executive
Responsible for creating, scheduling, and managing daily social media content for GCO and vendors.
Responsibilities
  • Create daily posts, reels ideas, stories, and promotional content.
  • Schedule and publish posts on Instagram and Facebook.
  • Coordinate with vendors for offers and festival promotions.
  • Reply to social media comments and messages.
  • Track engagement and follower growth.
  • Use GCO AI Assistant and social post generation tools.
  • Maintain brand consistency across all platforms.
  • Support vendor promotional campaigns.
  • Research trending content formats.
  • Prepare basic social media reports.
Reports To: Social Media Manager / Head of Marketing
Manages: Not applicable
34
Graphic Designer
Responsible for designing promotional content, social media creatives, vendor campaigns, app banners, and brand graphics.
Responsibilities
  • Design offer banners, promotional cards, coupons, membership card visuals, and social media creatives.
  • Create vendor-specific marketing designs.
  • Design app banners, website graphics, ads, and festival creatives.
  • Maintain brand design quality.
  • Work with marketing and content teams.
  • Create templates for faster vendor promotions.
  • Design sales brochures, posters, and presentation material.
  • Create designs for WhatsApp campaigns and social media ads.
  • Support GCO AI-generated marketing content with final design touch.
  • Maintain design files and brand assets.
Reports To: Head of Marketing / Social Media Manager
Manages: Not applicable
35
Content Writer / Copywriter
Responsible for writing promotional content, app content, social captions, website content, sales scripts, and vendor campaign messages.
Responsibilities
  • Write captions for vendor posts and GCO promotions.
  • Create sales pitch scripts for the sales team.
  • Write website and app content.
  • Prepare vendor onboarding messages and campaign messages.
  • Write WhatsApp marketing messages.
  • Create blogs or educational content for vendors.
  • Improve communication tone across the platform.
  • Write ad copy for paid campaigns.
  • Create notification and email content.
  • Support AI-generated content review and improvement.
Reports To: Head of Marketing / Digital Marketing Manager
Manages: Not applicable
36
Campaign Executive
Responsible for executing vendor marketing campaigns through WhatsApp, Instagram, Facebook, and other marketing channels.
Responsibilities
  • Set up vendor marketing campaigns.
  • Coordinate with vendors for offers, images, captions, and target audience.
  • Execute WhatsApp Business API campaigns.
  • Schedule Instagram and Facebook promotional posts.
  • Track campaign results and share reports.
  • Coordinate with graphic designer and content writer.
  • Ensure campaigns are delivered on time.
  • Help vendors understand campaign performance.
  • Support GCO coin-based marketing service usage.
  • Maintain campaign records.
Reports To: Digital Marketing Manager / Head of Marketing
Manages: Not applicable
Department

Finance, HR & Admin

37
Finance Executive / Accounts Executive
Responsible for billing, invoices, payment tracking, subscription records, and financial documentation.
Responsibilities
  • Track vendor payments, setup fees, monthly subscriptions, and GCO coin purchases.
  • Generate and manage invoices.
  • Maintain payment records and transaction history.
  • Follow up on pending payments.
  • Coordinate GST and accounting records.
  • Prepare monthly revenue reports.
  • Support refund or billing issue resolution.
  • Update subscription and payment status.
  • Coordinate with sales team for payment confirmation.
  • Maintain proper financial documentation.
Reports To: Finance & Accounts Manager
Manages: Not applicable
38
Billing Executive
Responsible for vendor billing, invoice generation, subscription payment follow-up, and billing issue support.
Responsibilities
  • Generate invoices for vendor setup fees, monthly subscriptions, and GCO coin purchases.
  • Send invoices to vendors through email or WhatsApp.
  • Track paid, pending, failed, and refunded payments.
  • Update billing status in CRM or admin panel.
  • Coordinate with finance and sales teams for payment collection.
  • Handle vendor billing queries.
  • Maintain invoice records and payment receipts.
  • Support automated invoice process.
  • Verify payment gateway settlement data.
  • Prepare daily billing reports.
Reports To: Finance & Accounts Manager
Manages: Not applicable
39
HR Executive / Recruiter
Responsible for recruitment, employee documentation, interview coordination, attendance support, and HR operations.
Responsibilities
  • Post job openings on the GCO career page and job portals.
  • Screen candidates and schedule interviews.
  • Coordinate with department heads for hiring needs.
  • Manage employee documents and joining formalities.
  • Track attendance and leaves.
  • Support employee onboarding.
  • Maintain HR policies and employee records.
  • Coordinate salary details with finance team.
  • Support employee engagement and training activities.
  • Maintain hiring reports.
Reports To: HR Manager
Manages: Not applicable
40
Admin Executive
Responsible for office administration, employee support, document management, assets, and internal coordination.
Responsibilities
  • Manage office administration and daily requirements.
  • Maintain employee records, documents, and office files.
  • Manage company assets such as laptops, phones, SIM cards, ID cards, and other equipment.
  • Support HR and finance teams with documentation.
  • Coordinate meetings, interviews, and office activities.
  • Track office expenses and supplies.
  • Support employee joining and exit formalities.
  • Maintain vendor, partner, and office records.
  • Handle internal coordination work.
  • Ensure smooth office operations.
Reports To: HR Manager / COO
Manages: Not applicable