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FOR LOCAL BUSINESSES

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💬 Shop–customer chat

Chat with your customers, free

GCO includes a free WhatsApp-style chat between your shop and your customers. Customers can message you from your shop page or a product, and you reply from the vendor app with text, photos, videos, quick replies or a promo with a button. The inbox has All, Unread and GCO tabs so nothing gets missed.

Start with GCO See pricing

Updated 17 October 2026

Key facts

What you get

Free — no credits are charged for chat.
Text, photo and video both ways.
Quick replies and saved templates.
Product chat: customers ask about a specific catalog item.
Customers can mute or block a shop; you can block abusive users.

Price

Chat messages: free

1 credit = ₹1. Full price list →

FAQ

Shop–customer chat: common questions

Is chat charged?

No. Chat between your shop and customers is free.

Who can see the messages?

Only the customer and your shop's owner and staff accounts. See our privacy policy for how messages are stored.

Popular with

Shops that use it most

📱 Mobile & electronics stores 👗 Clothing & fashion stores 👓 Opticians & eyewear 💊 Pharmacies & medical stores

Works well with

Related features

Product catalog

List your products with photos, prices and discounts; import from Excel; customers ask in chat.

WhatsApp, SMS & push broadcasts

Message your own customers or GCO users nearby by push, SMS or WhatsApp, priced per recipient.

Bring your customers back, again and again.

One-time ₹1,499 + GST activation with 500 free credits. No recurring charges — after that you pay a few credits only when customers use your rewards.

Register your shop Get the vendor app